Terms of service
Here is your Terms of Service text edited so it is specific to Aurevo and consistent with your no‑refund policy for the Aurevo Nano Pro coffee machine (while still mentioning the EU cooling‑off rules where required). You can paste this into your Terms page and just fill in the [BRACKET] fields with your details.
OVERVIEW
Welcome to Aurevo! The terms “we”, “us” and “our” refer to Aurevo. Aurevo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience focused on our Aurevo portable coffee machines (the “Services”). Aurevo is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing an Aurevo product, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
Our focus is on the Aurevo Nano Pro and related Aurevo accessories. We make every effort to display accurate images, descriptions, and specifications. However, colors and appearance may differ slightly from what you see on your screen due to your device and settings.
We do not warrant that the appearance, performance, or quality of any Aurevo product will meet your expectations or be identical to renderings or photos shown online.
All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities available to any person, household, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order for an Aurevo product, you are making an offer to purchase. Aurevo reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until Aurevo confirms acceptance and processes your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.
Your purchases are subject to our Returns Policy (No Refunds) and any other policies referenced on our site.
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be set out in your order confirmation email. Unless we expressly state otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online store may differ from prices offered in other channels. From time to time we may run promotions, which will be governed by separate terms. If those promotion terms conflict with these Terms, the promotion terms will control for that offer.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use such payment method; (iii) charges incurred will be honored by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We aim to ship Aurevo products promptly, but all delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control.
Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content in our Services, including trademarks, branding, text, images, graphics, video, audio, and the design and arrangement thereof, is owned by Aurevo, its affiliates or licensors and is protected by applicable intellectual property laws.
You may use the Services only for personal, non‑commercial use. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent, except as allowed by law.
“Aurevo” and any related names, logos, product names (including “Aurevo Nano Pro”), designs, and slogans are trademarks of Aurevo or its affiliates or licensors. You must not use such trademarks without our prior written permission. Shopify’s names and marks are trademarks of Shopify. All other names and logos are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools as part of the Services. We do not monitor, control, or have input into these tools. They are provided “as is” and “as available” without any warranties or endorsements. Your use of such tools is entirely at your own risk and subject to the third party’s terms and policies.
SECTION 8 – THIRD‑PARTY LINKS
Our Services may include links or embedded content from third‑party sites. We are not responsible for examining or evaluating these sites or their content and are not liable for any harm or damages related to your use of them. Review the third party’s policies and terms before engaging in any transaction. Any issues with those products or services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Aurevo is powered by Shopify, which enables us to provide the Services. However, all sales are made directly between you and Aurevo. Shopify is not responsible for any aspect of your purchases or any injury, damage, or loss resulting from Aurevo products. You expressly release Shopify and its affiliates from all claims arising from your transactions with Aurevo.
SECTION 10 – PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy [LINK] and, in some cases, Shopify’s privacy policy, available here. By using the Services, you acknowledge that you have read these policies.
Because the Services are hosted by Shopify, Shopify may collect and process information about your use of the Services to provide and improve them. Information you submit may be transmitted to and processed in other countries. See our Privacy Policy [LINK] for details.
SECTION 11 – FEEDBACK
If you submit reviews, ideas, or other feedback (“Feedback”), you grant Aurevo a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that you own or control all rights to your Feedback and that it does not infringe any third‑party rights or violate any law. We may monitor, edit, or remove Feedback we consider inappropriate or in violation of these Terms.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors and update information or cancel orders if any information is inaccurate at any time, without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services for any unlawful, harmful, or abusive purpose or in any way that violates applicable laws, infringes intellectual property rights, or interferes with the operation or security of the Services.
You also may not use robots, scrapers, or other automated tools to access or interact with the Services, or attempt to circumvent security features. We reserve the right to suspend or terminate your access if we believe you have violated these restrictions.
SECTION 14 – AGENTS
If you use any software “Agent” (autonomous or semi‑autonomous tools) to interact with the Services, you must comply with the Agent rules in this section, including clearly identifying the Agent and not circumventing any security or access controls. We may limit or block Agents at our discretion.
SECTION 15 – TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, if we determine you have violated these Terms or for any other reason at our sole discretion. You remain liable for all amounts due up to and including the date of termination.
Sections that by their nature should survive termination (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and Privacy) will continue in effect.
SECTION 16 – DISCLAIMER OF WARRANTIES
Except as expressly stated by Aurevo, the Services and all Aurevo products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non‑infringement.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error‑free, or that any defects will be corrected. Your use of the Services is at your sole risk and any reliance on content is at your own discretion.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall Aurevo, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or Shopify and its affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Services or any Aurevo products, even if we have been advised of the possibility of such damages.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Aurevo, Shopify, and their respective affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your use of the Services or Aurevo products.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms, together with any policies posted on our site (including our Returns Policy and Privacy Policy), constitute the entire agreement between you and Aurevo regarding the Services and supersede any prior agreements.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer our rights and obligations under these Terms without notice.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of [INSERT JURISDICTION WHERE AUREVO IS REGISTERED], and you consent to the exclusive jurisdiction of such courts.
SECTION 23 – HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We may update or change these Terms from time to time. We will notify you of material changes as required by law, and your continued use of the Services after such changes become effective constitutes acceptance of the revised Terms.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Email: Support@aurevo.com
Business address: Montreal canada